Aurenteni.com - Terms and Conditions
(Please ensure that you read and understand these conditions, particularly condition six below).
1.Contract: The client’s approval for work to commence shall be deemed a contractual agreement between the client and Aurenteni.com. Important: Approval for the work to commence and payment of the advance fee indicates that the client accepts these terms and conditions.
2.Intellectual Copyright: Aurenteni.com will hold intellectual copyright of any material, including any source code, created for the client until payment of the final invoice. At this time it will become the property of the client.
3.Registration Charges: All third party costs arising from the registration of a domain name shall be met by the Client. Aurenteni.com recommend that clients register their own domain names so that they have full ownership of these but where we have registered a domain name on the client’s behalf we agree to transfer this domain name to the client immediately upon request and without charge.
4.Search Engine Promotion: Aurenteni.com are not responsible for the client’s on-going web site promotion. Should the client require the site to be promoted on an ongoing basis a separate contract must be agreed. The order in which websites are ranked in the natural search results is controlled by the search engines. While we can optimise your site for this we are unable to make any guarantees about the success of any search engine promotion activity.
5.Cancellation: Should the client wish to cancel at any point during the process they shall remain liable for the work that has taken place and shall be invoiced accordingly.
6.IMPORTANT! Failure to Provide Required Website Content: We are a small business. To remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject other work and enquiries to ensure that your work is completed at the time arranged.
This is why we ask that you provide all the required information in advance. On any occasion where we cannot progress your website because you have not provided the required information when you have agreed to do so, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%.
Also, if your job involves Search Engine Optimisation we need the text content for your site up front so that the SEO can be planned and completed efficiently.
If you agree to provide us with the required information and subsequently fail to do within four weeks of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately.
Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.
NOTE: Text content should be delivered as a Microsoft Word (or similar) document with the pages in this document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this.
7.Travel Time and Expenses: Travelling time to and from customer premises is not generally included in our estimate. Aurenteni.com reserve the right to make a charge for travelling time at our normal consultancy rates. Likewise Aurenteni.com reserve the right to charge for travelling expenses based on 65p per mile. (NOTE: There will be no charges for travelling time or expenses incurred before you give your approval for work to commence.)
8.Quotations: The price quoted to the client is for the work agreed on the quotation only. Should the client decide that changes are required after work on the website commences, then we will accept these changes with the provision that additional charges may have to be negotiated.
9. Advance Payment: An advance of 100% of the total cost of the project is required before work can commence. After work commences this is non-refundable.
10. Payment terms: Payment is currently accepted by cheque/paypal or bankers draft in UK Pounds Sterling, unless otherwise agreed. If your cheque is returned by the bank as unpaid for any reason, you will be liable for a "returned cheque" charge of £25.
11.Credit Card Payments: Credit card payments can also be accepted via our Paypal electronic invoice system. . (Full payment is required in advance if paying by credit card).
12. Payment: Payment of any balance will be due immediately upon final invoice date. Full publication of the Web Pages may take place only after full payment has been received. Any material previously published may be removed if payment is not received. When this occurs a minimum charge of £50 will be required to have the site restored.
13. Late Payment: Accounts that have not been settled within 7 days of our final reminder will incur a late payment charge of 10% of the amount outstanding. You will also be charged statutory interest of 8% above the reference rate (fixed for the six month period within which date the invoices became overdue) pursuant to the late payment legislation.
14. Future Support: The website is provided to and accepted by the client as a fully functioning, completed work. Design Rite is responsible for future support all work carried out after the site is comfirmed as complete will occure a fee of £10.00 per complete hour.
15. Future Site Problems: Unfortunately malicious software, spyware, viruses and website hacking are facts of life on today’s Internet. It is highly unlikely that these will affect your website, and Aurenteni.com will endeavour to protect it from this as much as we can during its creation. Site down time will happen from time to time this is due to improvements and cannot be claimed against.
Notes:
Should Aurenteni.com waive any of these terms on an individual basis, this shall not affect the validity of remaining clauses or commit Aurenteni.com to waive the same clause on any other occasion.
By agreeing to these terms and conditions your statutory rights are not affected.
Aurenteni.com reserves the right to change or modify any of these terms or conditions at any time. Should clarification of any of the above be required please contact me.
info@aurenteni.com
Tel: 0844 884 9617
© Aurenteni.com 2001-2007 website design & optimisation by Design Rite